Experience.

At Outbox.vc, I work primarily on Zapmail.ai, focusing on reliability, automation, and internal tooling. My role sits at the intersection of backend automation, product stability, and operational efficiency.

• Worked primarily on Zapmail.ai production systems.

• Fixed critical automation bugs, improving reliability and reducing failures.

• Managed and enhanced the Zapmail Admin Panel for internal operations.

• Built an Intercom AI support assistant to speed up support workflows.

• Collaborated with product and support teams to ship fast, stable fixes.

This role sharpened my ability to work on real, high-impact systems where downtime and bugs directly affect users. I developed a strong bias toward shipping stable automation, building internal tools that teams actually rely on, and solving unglamorous but critical engineering problems that keep products running.